:root{--bg: #f6f7fb;--ink: #1e2433;--muted: #6b728a;--line: #e4e7f0;--surface: #ffffff;--accent: #5b5fc7;--accent-2: #0d9488;--accent-soft: #eceefc;--teal-soft: #e6f7f4;--danger: #dc2626;--warn: #d97706;--bot: #b45309;--good: #0d9488;--shadow: 0 1px 2px rgba(30, 36, 51, .04), 0 8px 24px rgba(30, 36, 51, .04);--radius: 12px;--sidebar-w: 200px;--control-h: 40px;--control-radius: 10px;--control-bg: #ffffff;--control-border: #dfe3ee;--control-border-hover: #c9cfde;--control-focus: rgba(91, 95, 199, .22);--page-pad-x: 20px;--page-pad-y: 16px;font-family:Plus Jakarta Sans,Segoe UI,sans-serif;color:var(--ink);background:var(--bg);line-height:1.5;font-weight:400;text-rendering:optimizeLegibility;-webkit-font-smoothing:antialiased}*{box-sizing:border-box}html,body,#root{min-height:100%}body{margin:0}button,select,input{font:inherit}button{cursor:pointer}code{font-size:.9em;background:#eef0f7;padding:1px 6px;border-radius:6px}.avoma-shell{display:grid;grid-template-columns:var(--sidebar-w) minmax(0,1fr);min-height:100vh}.avoma-sidebar{position:sticky;top:0;height:100vh;background:#fff;border-right:1px solid var(--line);padding:16px 12px;display:flex;flex-direction:column;gap:16px}.brand-block{display:flex;gap:12px;align-items:center;padding:0 8px}.brand-mark{width:36px;height:36px;border-radius:10px;background:linear-gradient(145deg,#5b5fc7,#7c6fd6);color:#fff;display:grid;place-items:center;font-weight:700;font-size:.95rem}.brand-name{display:block;font-size:1rem;letter-spacing:-.02em}.brand-block p{margin:0;color:var(--muted);font-size:.75rem}.side-nav{display:grid;gap:4px}.side-nav-item{display:flex;align-items:center;gap:8px;border:none;background:transparent;text-align:left;padding:8px 10px;border-radius:10px;color:var(--muted);font-weight:500;text-decoration:none;transition:background .15s ease,color .15s ease}.nav-section-label{margin:0 8px 6px;font-size:.68rem;letter-spacing:.08em;text-transform:uppercase;color:#9aa3b5;font-weight:600}.nav-icon{width:28px;height:28px;border-radius:8px;display:grid;place-items:center;background:#f4f5fb;color:var(--muted);font-size:.72rem;font-weight:700;flex-shrink:0}.side-nav-item.active .nav-icon{background:#fff;color:var(--accent)}.nav-label-wrap{display:grid;gap:1px;min-width:0}.nav-label{font-size:.92rem;color:inherit}.nav-hint{font-size:.68rem;color:#9aa3b5;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.side-nav-item.active .nav-hint{color:#7b82b8}.sidebar-foot-title{margin:0 0 4px;font-size:.72rem;font-weight:600;color:var(--ink)}.info-banner{display:flex;justify-content:space-between;gap:12px;align-items:center;background:#eef2ff;border:1px solid #d5d8f2;color:#3730a3;border-radius:10px;padding:10px 14px;margin-bottom:16px}.cron-meta{align-items:center}.cron-meta-text{display:grid;text-align:right;gap:2px}.cron-meta-text strong{font-size:.85rem}.cron-meta-text span{font-size:.75rem;color:var(--muted)}.run-controls{display:flex;flex-wrap:wrap;gap:14px;align-items:end}.force-check{display:flex;gap:10px;align-items:flex-start;font-size:.88rem;color:var(--ink);padding-bottom:6px}.force-check small{display:block;color:var(--muted);font-size:.75rem}.mono{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:.92em}.muted-inline{color:var(--muted);font-size:.85em}.empty-state.compact{padding:28px 16px;border:none;background:transparent}.side-nav-item:hover:not(:disabled){background:#f4f5fb;color:var(--ink)}.side-nav-item.active{background:var(--accent-soft);color:var(--accent)}.sidebar-foot{margin-top:auto;padding:12px;border-radius:10px;background:#f8f9fd}.sidebar-foot p{margin:0;color:var(--muted);font-size:.75rem;line-height:1.4}.avoma-main{min-width:0;width:100%;max-width:none;padding:var(--page-pad-y) var(--page-pad-x) 28px}.avoma-main:has(.agents-page){max-width:none}.eyebrow{margin:0 0 6px;text-transform:uppercase;letter-spacing:.07em;font-size:.7rem;color:var(--muted);font-weight:600}h1{margin:0;font-size:clamp(1.5rem,2.4vw,1.85rem);letter-spacing:-.03em;font-weight:700;color:var(--ink)}.lede{margin:8px 0 0;color:var(--muted);max-width:36rem;font-size:.95rem}.panel{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);padding:14px 16px}.panel-title{margin:0 0 14px;font-size:.72rem;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);font-weight:600}.btn{border:1px solid var(--line);border-radius:9px;padding:8px 14px;background:#fff;color:var(--ink);font-weight:500;transition:background .15s ease,border-color .15s ease,box-shadow .15s ease}.btn:hover:not(:disabled){border-color:#c8cde0;box-shadow:0 1px 2px #1e24330f}.btn:disabled{opacity:.55;cursor:not-allowed}.btn.primary{background:var(--accent);border-color:var(--accent);color:#fff}.btn.primary:hover:not(:disabled){background:#4f53b8;border-color:#4f53b8}.btn.secondary{background:var(--accent-soft);border-color:#d5d8f2;color:var(--accent)}.btn.ghost{background:transparent}.btn.compact{padding:6px 12px;font-size:.875rem}.file-btn{display:inline-flex;align-items:center}.search,select,input[type=date],input[type=number],input[type=search],input[type=text]{border:1px solid var(--control-border);border-radius:var(--control-radius);padding:0 12px;background:var(--control-bg);color:var(--ink);min-width:0;height:var(--control-h)}.search{flex:1;min-width:min(280px,100%)}.ui-field{display:grid;gap:6px;min-width:0}.ui-field-label{font-size:.72rem;font-weight:600;letter-spacing:.03em;text-transform:uppercase;color:#8b92a8}.ui-control{position:relative;display:block;min-width:0}.ui-input{width:100%;height:var(--control-h);border:1px solid var(--control-border);border-radius:var(--control-radius);background:var(--control-bg);color:var(--ink);padding:0 12px;outline:none;transition:border-color .15s ease,box-shadow .15s ease,background .15s ease;box-shadow:0 1px 1px #1e243305}.ui-input::placeholder{color:#9aa3b8}.ui-input:hover:not(:disabled):not(:focus){border-color:var(--control-border-hover)}.ui-input:focus{border-color:var(--accent);box-shadow:0 0 0 3px var(--control-focus)}.ui-input:disabled{opacity:.6;cursor:not-allowed;background:#f7f8fc}.ui-control-search .ui-input{padding-left:38px}.ui-search-icon{position:absolute;left:12px;top:50%;transform:translateY(-50%);color:#9aa3b8;display:grid;place-items:center;pointer-events:none}.ui-control-select .ui-select{-moz-appearance:none;appearance:none;-webkit-appearance:none;padding-right:36px;cursor:pointer}.ui-select-chevron{position:absolute;right:12px;top:50%;transform:translateY(-50%);color:#8b92a8;pointer-events:none;display:grid;place-items:center}.ui-input[type=date]{min-width:148px}.ui-input[type=number]{min-width:110px}.script-textarea-readonly{background:#f7f8fc;color:#4b5568;cursor:default}.script-textarea{min-height:240px;height:auto;resize:vertical;padding:12px;line-height:1.55}.ui-input[type=search]::-webkit-search-cancel-button{-webkit-appearance:none}.ui-check{display:inline-flex;align-items:center;gap:10px;cursor:pointer;-webkit-user-select:none;user-select:none;color:var(--ink);font-size:.88rem;line-height:1.3}.ui-check input{position:absolute;opacity:0;width:1px;height:1px;pointer-events:none}.ui-check-box{width:18px;height:18px;border-radius:5px;border:1.5px solid var(--control-border-hover);background:#fff;display:grid;place-items:center;flex-shrink:0;color:transparent;transition:border-color .15s ease,background .15s ease,color .15s ease,box-shadow .15s ease}.ui-check input:checked+.ui-check-box{background:var(--accent);border-color:var(--accent);color:#fff}.ui-check input:focus-visible+.ui-check-box{box-shadow:0 0 0 3px var(--control-focus)}.ui-check:hover .ui-check-box{border-color:var(--accent)}.ui-check-label{color:var(--muted)}.filter-panel{background:var(--surface);border:1px solid var(--line);border-radius:12px;padding:12px 14px 10px;margin-bottom:12px;box-shadow:var(--shadow)}.filter-panel-grid{display:grid;grid-template-columns:minmax(220px,2fr) repeat(auto-fit,minmax(132px,1fr));gap:12px 12px;align-items:end}.filter-panel-grid-compact{grid-template-columns:repeat(auto-fit,minmax(140px,1fr));align-items:end}.filter-span-2{grid-column:span 2}.filter-panel-footer{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:12px;margin-top:14px;padding-top:12px;border-top:1px solid var(--line)}.filter-actions{display:flex;flex-wrap:wrap;gap:8px;align-items:end}.filter-check-align{align-self:end;padding-bottom:11px}.sort-controls{display:flex;flex-wrap:wrap;gap:10px;align-items:end}.sort-controls .ui-field{min-width:132px}.run-force-check{align-self:end;padding-bottom:11px;max-width:280px}@media (max-width: 900px){.filter-span-2{grid-column:span 1}.filter-panel-grid{grid-template-columns:1fr 1fr}}@media (max-width: 560px){.filter-panel-grid,.filter-panel-grid-compact{grid-template-columns:1fr}}.field.inline{display:inline-flex;align-items:center;gap:8px;font-size:.85rem;color:var(--muted)}.field.inline select{-moz-appearance:none;appearance:none;-webkit-appearance:none;height:34px;padding:0 28px 0 10px;border:1px solid var(--control-border);border-radius:8px;background:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12' fill='none'%3E%3Cpath d='M2.5 4.5L6 8L9.5 4.5' stroke='%238b92a8' stroke-width='1.5' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E") right 10px center / 12px no-repeat,#fff}.badge{display:inline-block;padding:3px 9px;border-radius:999px;font-size:.72rem;font-weight:600;border:1px solid var(--line);background:#f4f5f9;color:var(--muted)}.badge.ok{background:var(--teal-soft);color:var(--good);border-color:#b7e6de}.badge.warn{background:#fff7ed;color:var(--warn);border-color:#fed7aa}.badge.bot{background:#fff7ed;color:var(--bot);border-color:#fdba74}.badge.danger{background:#fef2f2;color:var(--danger);border-color:#fecaca}.badge.muted{background:#f4f5f9;color:var(--muted)}.error-banner{display:flex;justify-content:space-between;gap:12px;align-items:center;background:#fef2f2;border:1px solid #fecaca;color:#991b1b;border-radius:10px;padding:10px 14px;margin-bottom:16px}.empty,.empty.soft{color:var(--muted);margin:0}.empty-state{text-align:center;padding:28px 16px;background:#fff;border:1px dashed var(--line);border-radius:var(--radius)}.empty-state h3{margin:0 0 8px}.empty-state p{margin:0;color:var(--muted)}.meta-line{color:var(--muted)}.dot{width:3px;height:3px;border-radius:50%;background:#c4c9d8;display:inline-block}.capitalize{text-transform:capitalize}.back-link{border:none;background:none;color:var(--accent);font-weight:600;padding:0;font-size:.9rem}.back-link:hover{text-decoration:underline}.viewport-header{display:flex;justify-content:space-between;gap:12px;align-items:flex-start;margin-bottom:14px;flex-wrap:wrap}.viewport-actions{display:flex;gap:8px;flex-shrink:0;align-items:flex-end}.viewport-tabs{display:flex;align-items:center;gap:4px;border-bottom:1px solid var(--line);margin-bottom:16px}.viewport-tab{border:none;background:none;padding:10px 14px;color:var(--muted);font-weight:600;border-bottom:2px solid transparent;margin-bottom:-1px}.viewport-tab.active{color:var(--accent);border-bottom-color:var(--accent)}.viewport-tab:disabled{opacity:.4}.viewport-count{margin-left:auto;color:var(--muted);font-size:.85rem;padding-right:4px}.filter-bar{display:flex;flex-wrap:wrap;gap:10px;margin-bottom:14px}.filter-bar-grid{align-items:end}.filter-field{display:grid;gap:4px;font-size:.75rem;color:var(--muted);font-weight:600}.filter-field input,.filter-field select{min-width:120px}.filter-field.inline-sort{display:flex;align-items:center;gap:8px}.filter-check{display:inline-flex;align-items:center;gap:8px;font-size:.85rem;color:var(--muted);padding-bottom:8px}.list-meta-row{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap;margin-bottom:12px;color:var(--muted);font-size:.88rem}.pagination-bar{display:flex;justify-content:center;align-items:center;gap:16px;margin-top:18px;color:var(--muted);font-size:.9rem}.th-sort{border:none;background:none;padding:0;font:inherit;font-weight:600;color:inherit;text-transform:inherit;letter-spacing:inherit;cursor:pointer}.th-sort:hover{color:var(--accent)}.panel-head{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap}.panel-head .panel-title{margin-bottom:0}.recordings-table-panel{padding:0;overflow:hidden}.agent-recordings-panel{padding:14px 16px 10px}.agent-recordings-panel .recordings-table-wrap{margin:0;overflow-x:auto}.agent-recordings-table{width:100%;min-width:1280px;table-layout:auto}.agent-recordings-table .cell-nowrap{white-space:nowrap}.agent-recordings-table .col-check{width:36px}.agent-recordings-table .col-customer{min-width:240px;width:22%}.agent-recordings-table .col-talk{min-width:72px}.agent-recordings-table .col-script{min-width:88px}.agent-recordings-table .col-when{min-width:128px}.agent-recordings-table .col-bot{min-width:120px}.agent-recordings-table .col-action{width:1%;text-align:right;padding-right:4px}.recordings-title{margin-bottom:10px}.recordings-actions-bar{display:flex;justify-content:space-between;align-items:flex-end;gap:16px;width:100%;margin-bottom:8px}.recordings-actions-bar>.btn{flex-shrink:0}.recordings-actions-bar .sort-controls{margin-left:auto;flex-shrink:0}.recordings-footer{margin-top:10px}.recordings-footer .muted-inline{flex:1;min-width:0}.recordings-pagination{display:flex;align-items:center;gap:8px;flex-shrink:0}@media (max-width: 720px){.recordings-actions-bar{flex-wrap:wrap}.recordings-actions-bar .sort-controls{width:100%;margin-left:0;justify-content:flex-end}}.recordings-notice{margin:0 0 8px}.recordings-table-panel .table-wrap{max-height:min(68vh,720px);margin:0;padding:0 4px 4px}.recordings-table-panel .data-table thead th{position:sticky;top:0;background:#fafbfe;z-index:1;padding:12px 16px;vertical-align:bottom}.recordings-table-panel .data-table td{padding:12px 16px}.recordings-table-panel .sort-controls .ui-field{min-width:120px}.recordings-table-panel .sort-controls .ui-field-label{font-size:.68rem;margin-bottom:2px}.recordings-table-panel .sort-controls .ui-field{gap:4px}.role-sent-row{display:flex;flex-wrap:wrap;gap:10px 14px;margin-top:10px;font-size:.82rem;color:var(--muted)}.tag.risk{background:#fef2f2;color:var(--danger)}.shift-list,.highlight-list{list-style:none;margin:10px 0 0;padding:0;display:grid;gap:6px}.shift-list button,.highlight-list button{width:100%;text-align:left;border:1px solid var(--line);background:#fafbfe;border-radius:8px;padding:8px 10px;display:grid;gap:2px}.shift-list time,.highlight-list time{color:var(--accent);font-weight:600;font-size:.78rem}.highlight-list p{margin:2px 0 0;font-size:.82rem;color:var(--ink)}.meetings-feed{display:grid;gap:10px}.meeting-card{display:grid;grid-template-columns:auto 1fr auto;gap:16px;align-items:center;background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:16px 18px;box-shadow:var(--shadow);transition:border-color .15s ease,box-shadow .15s ease}.meeting-card:hover{border-color:#cfd4e8;box-shadow:0 4px 16px #1e24330f}.meeting-avatars{display:flex;padding-left:8px}.meeting-avatars .avatar{margin-left:-8px;border:2px solid #fff}.avatar{width:40px;height:40px;border-radius:50%;display:grid;place-items:center;font-size:.75rem;font-weight:700;flex-shrink:0;font-style:normal}.avatar.sm{width:24px;height:24px;font-size:.62rem}.avatar.agent{background:var(--accent-soft);color:var(--accent)}.avatar.customer{background:var(--teal-soft);color:var(--accent-2)}.meeting-title-row{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.meeting-title-row h3{margin:0;font-size:1rem;font-weight:650;letter-spacing:-.01em}.meeting-meta{display:flex;flex-wrap:wrap;align-items:center;gap:8px;margin:6px 0 0;color:var(--muted);font-size:.85rem}.meeting-chips{display:flex;flex-wrap:wrap;gap:6px;margin-top:10px}.chip{font-size:.72rem;padding:3px 8px;border-radius:999px;background:#f4f5f9;color:var(--muted);border:1px solid var(--line)}.chip.ok{background:var(--teal-soft);color:var(--good);border-color:#b7e6de}.chip.warn{background:#fff7ed;color:var(--warn);border-color:#fed7aa}.meeting-actions{display:flex;gap:8px}.meeting-topbar{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:18px}.topbar-actions{display:flex;gap:8px;flex-wrap:wrap}.meeting-hero{display:flex;justify-content:space-between;gap:20px;align-items:flex-start;margin-bottom:16px}.participant-chips{display:flex;flex-wrap:wrap;gap:8px;margin-top:12px}.person-chip{display:inline-flex;align-items:center;gap:8px;padding:4px 10px 4px 4px;border-radius:999px;background:#fff;border:1px solid var(--line);font-size:.85rem;font-weight:500}.status-pill{background:var(--teal-soft);color:var(--good);border-radius:999px;padding:2px 9px;font-size:.72rem;font-weight:600}.status-pill.bot{background:#fff7ed;color:var(--bot);border:1px solid #fdba74}.score-pill-card{display:flex;align-items:center;gap:12px;background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:12px 16px;box-shadow:var(--shadow);flex-shrink:0}.score-pill-card>div span{display:block;color:var(--muted);font-size:.72rem;text-transform:uppercase;letter-spacing:.05em}.score-pill-card>div strong{font-size:1rem}.score-pill-card .good{color:var(--good)}.score-pill-card .ok{color:var(--warn)}.score-pill-card .poor{color:var(--danger)}.call-brief{display:grid;gap:10px;margin-bottom:14px;padding-bottom:12px;border-bottom:1px solid var(--line)}.call-brief-id{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.call-brief-id h1{margin:0;font-size:1.25rem;letter-spacing:-.02em}.call-brief .status-pill{position:static}.call-brief-facts{display:flex;flex-wrap:wrap;gap:8px 18px;margin:0}.call-brief-facts div{min-width:0}.call-brief-facts dt{color:var(--muted);font-size:.68rem;font-weight:600;letter-spacing:.04em;text-transform:uppercase}.call-brief-facts dd{margin:2px 0 0;font-size:.88rem}.analysis-split{display:grid;grid-template-columns:minmax(280px,.82fr) minmax(0,1.18fr);gap:14px;align-items:start;margin-bottom:16px}.insight-stack{display:grid;grid-template-columns:1fr;gap:12px;margin-bottom:0}.analysis-split .recording-workspace{display:grid;grid-template-columns:minmax(0,1fr) minmax(240px,.9fr);gap:12px;align-items:stretch;margin-bottom:0;min-width:0}.recording-workspace{display:grid;grid-template-columns:minmax(0,1.05fr) minmax(280px,.95fr);gap:14px;align-items:stretch;margin-bottom:16px}.recording-workspace .player-card,.recording-workspace .transcript-panel{margin-bottom:0;min-height:420px}.recording-workspace .transcript-panel{display:flex;flex-direction:column;min-width:0}.recording-workspace .transcript-list{flex:1;max-height:520px}.player-head{display:flex;align-items:baseline;justify-content:space-between;gap:12px;margin-bottom:10px}.player-head .panel-title{margin:0}.timeline-clock{color:var(--muted);font-size:.8rem;font-variant-numeric:tabular-nums}.player-card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:16px 18px;box-shadow:var(--shadow);margin-bottom:16px}.player-card audio{width:100%;margin-bottom:10px}.player-controls{display:flex;flex-wrap:wrap;gap:8px;align-items:center;margin-bottom:12px}.playback-speed-field{min-width:96px}.playback-speed-field .ui-field-label{display:none}.playback-speed-field .ui-input{height:34px;font-size:.85rem}.talk-timeline{position:relative;height:22px;background:#eef0f7;border-radius:999px;overflow:hidden;cursor:pointer}.talk-seg{position:absolute;top:0;bottom:0;pointer-events:none;opacity:.92}.talk-playhead{position:absolute;top:-2px;bottom:-2px;width:2px;margin-left:-1px;background:#1f2933;pointer-events:none;z-index:2}.timeline-legend{display:flex;gap:16px;margin-top:10px;font-size:.8rem;color:var(--muted)}.timeline-legend i{display:inline-block;width:8px;height:8px;border-radius:50%;margin-right:6px}.workbench-tabs{display:flex;gap:4px;border-bottom:1px solid var(--line);margin-bottom:18px}.workbench-tab{border:none;background:none;padding:12px 16px;color:var(--muted);font-weight:600;border-bottom:2px solid transparent;margin-bottom:-1px}.workbench-tab.active{color:var(--accent);border-bottom-color:var(--accent)}.notes-layout{display:grid;grid-template-columns:minmax(0,1.6fr) minmax(240px,.85fr);gap:16px;align-items:start}.notes-main{display:grid;gap:12px}.note-section{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:18px 20px;box-shadow:var(--shadow)}.note-section h2{margin:0 0 12px;font-size:.95rem;font-weight:700;letter-spacing:-.01em}.summary-text{margin:0;color:var(--ink);line-height:1.65}.takeaway-list,.checklist{list-style:none;margin:0;padding:0;display:grid;gap:8px}.takeaway-list button{display:flex;gap:12px;width:100%;text-align:left;border:1px solid var(--line);background:#fafbfe;border-radius:10px;padding:10px 12px}.takeaway-list button:hover{border-color:#cfd4e8;background:#fff}.takeaway-list time{color:var(--accent);font-weight:600;font-variant-numeric:tabular-nums;min-width:42px}.checklist li{position:relative;padding:8px 10px 8px 28px;background:#fafbfe;border-radius:8px;border:1px solid var(--line)}.checklist li:before{content:"";position:absolute;left:10px;top:14px;width:10px;height:10px;border:1.5px solid var(--accent);border-radius:3px}.checklist.coaching li:before{border-color:var(--accent-2);border-radius:50%}.notes-aside{display:grid;gap:12px;position:sticky;top:16px}.aside-card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:16px;box-shadow:var(--shadow)}.aside-card h3{margin:0 0 10px;font-size:.72rem;text-transform:uppercase;letter-spacing:.06em;color:var(--muted)}.outcome-fields{margin:0;display:grid;gap:12px}.outcome-row{display:grid;grid-template-columns:minmax(6.5rem,auto) minmax(0,1fr);gap:10px 14px;align-items:center}.outcome-row dt{margin:0;font-size:.82rem;font-weight:600;color:var(--muted)}.outcome-row dd{margin:0;min-width:0}.outcome-badge{display:inline-block;padding:6px 10px;border-radius:999px;background:var(--teal-soft);color:var(--good);font-size:.85rem;text-transform:capitalize}.outcome-select.ui-field{gap:0;width:100%}.outcome-select .ui-field-label{display:none}.outcome-select .ui-control{width:100%}.disposition{display:inline-flex;align-items:center;width:fit-content;border-radius:999px;padding:3px 8px;font-size:.75rem;font-weight:600;letter-spacing:.01em}.disposition-unset{background:transparent;color:var(--muted);font-weight:500}.disposition-hung_up,.disposition-not_interested{background:#f8efd4;color:#8a5a00}.disposition-appointment{background:#1f6b45;color:#f4faf6}.disposition-follow_up{background:#d7efe3;color:#1f6b45}.disposition-dnc{background:#e4eef8;color:#245789}.intro-script-panel .intro-script-summary{display:flex;gap:16px;margin-bottom:16px}.intro-script-panel .intro-script-summary strong{font-size:1.6rem}.intro-theme-list{list-style:none;margin:0;padding:0;display:grid;gap:10px}.intro-theme{display:grid;grid-template-columns:24px 1fr;gap:10px;padding:10px 12px;border-radius:10px;border:1px solid var(--border)}.intro-theme.hit{background:#eef8f2}.intro-theme.miss{background:#fafafa}.intro-theme-mark{font-weight:700;color:var(--good)}.intro-theme.miss .intro-theme-mark{color:var(--muted)}.intro-theme p{margin:4px 0 0;font-size:.85rem;color:var(--muted)}.intro-missed{margin-top:12px;font-size:.85rem;color:var(--muted)}.intro-evidence{display:flex;flex-wrap:wrap;gap:8px;margin-top:12px}.intent{margin:10px 0 0;color:var(--muted);font-size:.88rem}.sent-label{margin:0 0 12px;font-size:1.15rem;font-weight:700}.sent-positive{color:var(--good)}.sent-neutral{color:var(--warn)}.sent-negative{color:var(--danger)}.sent-bars{display:grid;gap:10px;min-width:0;width:100%}.sent-bar-row{display:grid;grid-template-columns:minmax(4.25rem,max-content) minmax(0,1fr) 2.5rem;gap:8px 10px;align-items:center}.sent-bar-label{font-size:.8rem;color:var(--muted);white-space:nowrap}.sent-bar-value{text-align:right;color:var(--ink);font-size:.8rem;font-variant-numeric:tabular-nums}.mini-bar{height:6px;background:#eef0f7;border-radius:999px;overflow:hidden}.mini-bar i{display:block;height:100%;border-radius:999px}.mini-bar .pos{background:var(--good)}.mini-bar .neu{background:#c4a574}.mini-bar .neg{background:var(--danger)}.tag-row{display:flex;flex-wrap:wrap;gap:6px}.tag{display:inline-flex;align-items:center;gap:6px;padding:4px 10px;border-radius:999px;background:var(--accent-soft);color:var(--accent);font-size:.78rem;font-weight:500}.tag em{font-style:normal;opacity:.7;font-size:.72rem}.kpi-row{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:10px;margin-bottom:14px}.kpi-card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:12px 14px;box-shadow:var(--shadow);display:grid;gap:4px;align-content:start;min-height:0}.kpi-card>span{color:var(--muted);font-size:.7rem;text-transform:uppercase;letter-spacing:.04em}.kpi-card strong{font-size:1.35rem;letter-spacing:-.02em}.kpi-card strong small{font-size:.8rem;color:var(--muted);font-weight:500}.kpi-card em{font-style:normal;color:var(--muted);font-size:.82rem}.kpi-card .good{color:var(--good)}.kpi-card .ok{color:var(--warn)}.kpi-card .poor{color:var(--danger)}.score-symbol{display:inline-flex;align-items:center;gap:4px}.score-dot{width:7px;height:7px;border-radius:50%;background:#dfe5e1}.score-dot.filled{background:currentColor}.score-symbol.good{color:var(--good)}.score-symbol.ok{color:var(--warn)}.score-symbol.poor{color:var(--danger)}.kpi-quality{justify-items:center;text-align:center}.kpi-quality .score-symbol{justify-self:center}.kpi-quality>span,.kpi-quality .metric-label:not(.metric-label-corner),.kpi-quality em{justify-self:start}.metric-label{display:inline-flex;align-items:center;gap:4px;color:var(--muted);font-size:.7rem;text-transform:uppercase;letter-spacing:.04em}.metric-label-corner{display:flex;justify-content:space-between;align-items:flex-start;width:100%;gap:8px}.metric-label-corner .metric-label-text{flex:1;min-width:0;padding-right:2px}.kpi-quality .metric-label-corner{justify-self:stretch}.kpi-card .metric-info-corner,.kpi-card .metric-label-corner .metric-info{flex-shrink:0;margin-top:-1px}.kpi-card .metric-label-corner .metric-info-tip{left:auto;right:0;transform:translateY(4px)}.kpi-card .metric-label-corner .metric-info-tip:after{left:auto;right:10px;transform:none}.kpi-card .metric-label-corner .metric-info:hover .metric-info-tip,.kpi-card .metric-label-corner .metric-info:focus-within .metric-info-tip{transform:translateY(0)}.metric-info{position:relative;display:inline-flex;flex-shrink:0}.metric-info-btn{display:inline-flex;align-items:center;justify-content:center;width:18px;height:18px;padding:0;border:1px solid transparent;background:#f0f2f8;color:#6b728a;cursor:help;border-radius:50%;transition:color .15s ease,background .15s ease,border-color .15s ease,box-shadow .15s ease}.metric-info-btn:hover,.metric-info-btn:focus-visible{color:var(--accent);background:var(--accent-soft);border-color:color-mix(in srgb,var(--accent) 28%,transparent);outline:none;box-shadow:0 0 0 3px var(--control-focus)}.metric-info-tip{position:absolute;z-index:80;left:50%;bottom:calc(100% + 10px);transform:translate(-50%) translateY(4px);width:min(300px,calc(100vw - 32px));max-width:300px;padding:0;background:#fff;color:var(--ink);font-size:.8rem;line-height:1.45;text-transform:none;letter-spacing:normal;font-weight:400;text-align:left;border:1px solid var(--line);border-radius:12px;box-shadow:0 1px 2px #1e24330a,0 12px 28px #1e24331f;opacity:0;visibility:hidden;pointer-events:none;transition:opacity .16s ease,transform .16s ease,visibility .16s ease}.metric-info-tip:after{content:"";position:absolute;left:50%;top:100%;transform:translate(-50%);border:7px solid transparent;border-top-color:#fff;filter:drop-shadow(0 1px 0 var(--line))}.metric-info-tip-title{display:block;padding:10px 12px 6px;font-size:.68rem;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--accent);border-bottom:1px solid #eef0f6}.metric-info-tip-body{display:block;padding:10px 12px 12px;color:#3d4558;font-size:.8rem;line-height:1.5}.metric-info:hover .metric-info-tip,.metric-info:focus-within .metric-info-tip{opacity:1;visibility:visible;transform:translate(-50%) translateY(0)}.panel-title-with-info{display:inline-flex;align-items:center;gap:6px}.perf-score-label .metric-label{text-transform:none;font-size:inherit;color:inherit;letter-spacing:normal}.agent-card-stats dt .metric-label{text-transform:none;font-size:inherit;letter-spacing:normal;color:inherit}.quality-ring{position:relative;width:72px;height:72px}.quality-ring-label{position:absolute;top:0;right:0;bottom:0;left:0;display:grid;place-content:center;line-height:1.1}.quality-ring-label strong{font-size:1.15rem}.quality-ring-label span{font-size:.68rem;color:var(--muted)}.ratio-bar{display:flex;height:7px;border-radius:999px;overflow:hidden;background:#eef0f7;gap:2px}.ratio-bar i{display:block;background:var(--accent);border-radius:999px 0 0 999px}.ratio-bar b{display:block;background:var(--accent-2);border-radius:0 999px 999px 0;font-weight:400}.charts-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-bottom:14px}.charts-grid.three-col{grid-template-columns:repeat(3,minmax(0,1fr))}.chart-panel{container-type:inline-size;min-width:0}.sentiment-panel-body{display:grid;grid-template-columns:1fr;gap:14px;min-width:0}.sentiment-gauge-visual{text-align:center;min-width:0;width:100%}.gauge-svg{width:min(100%,200px);height:auto;margin:0 auto;display:block}.gauge-caption{margin-top:-6px}.gauge-caption strong{display:block;font-size:clamp(1rem,4cqi,1.25rem);line-height:1.2}.gauge-caption span{color:var(--muted);font-size:.78rem}@container (max-width: 299px){.gauge-svg{width:min(100%,180px)}.sent-bar-row{grid-template-columns:minmax(3.75rem,max-content) minmax(0,1fr) 2.25rem;gap:6px 8px}}.call-meta-card{display:grid;grid-template-columns:1fr 1fr;gap:10px;position:relative;background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:18px;box-shadow:var(--shadow)}.call-meta-card span{display:block;color:var(--muted);font-size:.72rem;text-transform:uppercase;letter-spacing:.05em}.call-meta-card strong{font-size:.95rem}.status-pill{position:absolute;top:14px;right:14px;background:var(--teal-soft, #e6f7f4);color:var(--good, #0d9488);border-radius:999px;padding:4px 10px;font-size:.72rem;font-weight:600}.copy-id{border:1px solid var(--line);background:#fff;border-radius:8px;padding:4px 10px;font-size:.75rem;color:var(--muted);font-weight:600;margin-left:10px;vertical-align:middle}.mock-header h1{display:flex;align-items:center;flex-wrap:wrap;gap:4px}.sentiment-intel{margin-bottom:14px}.intel-grid{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:10px;margin-bottom:14px}.intel-stat{background:#fafbfe;border:1px solid var(--line);border-radius:10px;padding:12px}.intel-stat span{display:block;color:var(--muted);font-size:.7rem;text-transform:uppercase;letter-spacing:.04em;margin-bottom:4px}.intel-stat strong{font-size:.95rem}.intel-split{display:grid;grid-template-columns:1fr 1fr;gap:16px}.split-row{display:grid;grid-template-columns:1.3fr 1fr;gap:14px;margin-bottom:14px}.stack{display:grid;gap:14px}.wide-flex{min-width:0}.moments{list-style:none;margin:0;padding:0;display:grid;gap:8px}.moments button{display:flex;gap:12px;width:100%;text-align:left;border:1px solid var(--line);background:#fafbfe;border-radius:10px;padding:10px 12px}.moments button:hover{border-color:#cfd4e8;background:#fff}.moments time{color:var(--accent);font-variant-numeric:tabular-nums;font-weight:600;min-width:48px}.outcome-box .checklist{margin-top:12px}.call-details-mock .participant-card.agent{border-top:3px solid #2f6f5e}.call-details-mock .participant-card.customer{border-top:3px solid #5c4d7a}.call-details-mock .avatar.agent{background:#e3efe9;color:#2f6f5e}.call-details-mock .avatar.customer{background:#ece8f3;color:#5c4d7a}.call-details-mock .ratio-bar i{background:#2f6f5e}.call-details-mock .ratio-bar b{background:#5c4d7a}@media (max-width: 1100px){.analysis-split,.analysis-split .recording-workspace,.recording-workspace,.charts-grid.three-col,.intel-grid,.intel-split,.split-row{grid-template-columns:1fr}}@media (max-width: 800px){.charts-grid.three-col,.intel-grid{grid-template-columns:1fr}}.chart-panel.wide{grid-column:span 2}.chart-box{min-height:220px}.legend-list{list-style:none;padding:0;margin:8px 0 0;display:flex;flex-wrap:wrap;gap:10px 14px;font-size:.82rem;color:var(--muted)}.legend-list i{display:inline-block;width:8px;height:8px;border-radius:50%;margin-right:6px}.table-wrap{width:100%;overflow-x:auto;-webkit-overflow-scrolling:touch}.data-table{width:100%;border-collapse:separate;border-spacing:0;font-size:.9rem}.data-table th,.data-table td{text-align:left;padding:14px 16px;border-bottom:1px solid var(--line);vertical-align:middle}.data-table th{color:var(--muted);font-size:.75rem;text-transform:uppercase;letter-spacing:.04em;font-weight:600;padding:12px 16px;background:#fafbfe}.data-table tbody tr:hover td{background:#f8f9fd}.data-table tbody tr:last-child td{border-bottom:none}.transcript-workbench{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:16px 18px;box-shadow:var(--shadow)}.transcript-head{display:flex;flex-direction:column;align-items:stretch;gap:10px;margin-bottom:8px}.transcript-head-title{display:flex;align-items:center;justify-content:space-between;gap:10px;flex-wrap:wrap}.transcript-head-actions{display:flex;flex-wrap:wrap;gap:8px;align-items:center}.btn.danger-text{color:var(--danger)}.btn.danger-text:hover:not(:disabled){border-color:color-mix(in srgb,var(--danger) 35%,var(--control-border));background:color-mix(in srgb,var(--danger) 8%,#fff)}.transcript-head-title .panel-title{margin:0}.transcript-actions{display:flex;flex-wrap:wrap;gap:8px;align-items:center}.transcript-review-panel{margin-top:1rem;max-width:none}.transcript-review-panel h1{margin:0 0 .5rem;font-size:1.35rem}.transcript-review-pick{display:flex;flex-direction:column;gap:.5rem;margin:1rem 0}.transcript-review-option{display:flex;align-items:center;gap:.5rem;font-size:.95rem}.transcript-review-columns{display:grid;grid-template-columns:1fr 1fr;gap:1rem;margin-top:1rem}@media (max-width: 900px){.transcript-review-columns{grid-template-columns:1fr}}.transcript-list.compact .transcript-row{text-align:left;width:100%;border:none;background:transparent;cursor:pointer;padding:.35rem 0}.transcript-review-actions{margin-top:1.25rem;display:flex;gap:.75rem}.speaker-fix-callout{margin:10px 0 4px;padding:12px 14px;border-radius:10px;border:1px solid #e8c468;background:#fff9e8}.speaker-fix-callout-title{margin:0 0 6px;font-weight:600}.speaker-fix-callout-copy{margin:0 0 10px;font-size:.92rem;line-height:1.45}.speaker-fix-advanced{margin:8px 0 4px;font-size:.92rem}.speaker-fix-advanced summary{cursor:pointer;color:var(--muted, #5f6b66);-webkit-user-select:none;user-select:none}.speaker-fix-advanced[open] summary{margin-bottom:8px}.speaker-fix-current{margin:0 0 10px}.speaker-fix-actions{display:flex;flex-wrap:wrap;gap:8px;align-items:center}.speaker-swap-confirm{margin-top:10px;padding:12px;border-radius:8px;border:1px solid #d6dde8;background:#f8fafc}.speaker-swap-confirm-title{margin:0 0 8px;font-weight:600}.speaker-swap-confirm-list{margin:0 0 10px 18px;padding:0}.speaker-swap-ack{display:flex;gap:8px;align-items:flex-start;margin:10px 0;font-size:.92rem;line-height:1.4}.transcript-search-field{min-width:min(280px,100%);flex:1;max-width:360px}.transcript-search-field .ui-field-label{display:none}.transcript-list{max-height:min(62vh,640px);overflow-x:hidden;overflow-y:auto;display:grid;gap:10px;padding-right:4px;min-width:0}.transcript-row{display:grid;gap:6px;text-align:left;border:none;background:transparent;border-radius:12px;padding:2px;min-width:0;max-width:100%;width:100%;white-space:normal}.transcript-row:hover .bubble,.transcript-row.active .bubble{border-color:#cfd4e8;box-shadow:0 2px 10px #1e24330d}.transcript-row.active{background:#f6f8fb}.transcript-meta{display:flex;align-items:center;gap:10px;padding:0 4px}.transcript-row time{color:var(--muted);font-variant-numeric:tabular-nums;font-size:.78rem}.transcript-row .speaker{font-weight:600;font-size:.82rem}.transcript-row .sent-icon{margin-left:auto}.transcript-row .bubble{margin:0;padding:12px 14px;border-radius:12px;border:1px solid var(--line);background:#fafbfe;line-height:1.55;min-width:0;max-width:100%;white-space:normal;overflow-wrap:anywhere;word-break:break-word}.low-confidence-word{background:color-mix(in srgb,#c4a574 18%,transparent);color:inherit;font-weight:500;text-decoration:underline dotted;text-decoration-color:color-mix(in srgb,#8a7048 55%,transparent);text-underline-offset:3px;border-radius:2px;padding:0 1px}.audio-clarity-banner{margin:0 0 1rem;padding:.75rem 1rem;border-radius:10px;border:1px solid #e8e0d2;background:#faf8f4;color:#4a453c;font-size:.92rem;line-height:1.45}.audio-clarity-banner.poor{border-color:#e4d5c4;background:#f7f2ea}.audio-clarity-banner-title{margin:0;font-weight:600}.audio-clarity-reasons{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px}.audio-clarity-chip.ok{border-color:#cfe6dc;background:#f4faf7;color:#2f6f5e}.audio-clarity-chip.caution,.audio-clarity-chip.poor{border-color:#e6ddd0;background:#fff;color:#6b6458}.audio-clarity-chip.poor{border-color:#e4d5c4;background:#f7f2ea}.transcript-quality-tags{margin:0 0 8px}.transcript-row.agent .bubble{border-left:3px solid var(--accent)}.transcript-row.customer .bubble{border-left:3px solid var(--accent-2)}.transcript-row.bot .bubble{border-left:3px solid var(--bot);background:#fff7ed}.bot-callout{margin:0 0 1rem;padding:.75rem 1rem;border-radius:8px;background:#fff7ed;border:1px solid #fdba74;color:#9a3412;font-size:.92rem;line-height:1.4}.status-panel{text-align:center;padding:48px 24px;margin-top:12px}.pulse{width:36px;height:36px;margin:20px auto 0;border-radius:50%;border:3px solid var(--accent-soft);border-top-color:var(--accent);animation:spin .9s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}@media (max-width: 1100px){.kpi-row{grid-template-columns:repeat(3,minmax(0,1fr))}.notes-layout{grid-template-columns:1fr}.notes-aside{position:static;grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width: 900px){.avoma-shell{grid-template-columns:1fr}.avoma-sidebar{position:sticky;top:0;z-index:40;height:auto;flex-direction:column;align-items:stretch;gap:10px;padding:10px 12px;border-right:none;border-bottom:1px solid var(--line)}.brand-block{padding:0 4px}.nav-section-label{display:none}.side-nav{display:flex;flex:1;flex-wrap:nowrap;gap:4px;overflow-x:auto;-webkit-overflow-scrolling:touch;scrollbar-width:thin;padding-bottom:2px}.side-nav-item{flex:0 0 auto;padding:8px 10px}.nav-label{font-size:.82rem;white-space:nowrap}.sidebar-foot{display:none}.avoma-main{padding:12px 12px 24px}.meeting-card{grid-template-columns:auto 1fr}.meeting-actions{grid-column:1 / -1;justify-content:flex-end}.meeting-hero{flex-direction:column}.charts-grid,.kpi-row,.notes-aside{grid-template-columns:1fr}.chart-panel.wide{grid-column:auto}}.sync-kpi{grid-template-columns:repeat(4,minmax(0,1fr));margin-bottom:14px}.run-panel{margin-bottom:14px}.sync-stepper{list-style:none;margin:16px 0 0;padding:0;display:flex;flex-wrap:wrap;gap:8px}.sync-stepper li{display:flex;align-items:center;gap:6px;padding:6px 10px;border-radius:999px;border:1px solid var(--line);color:var(--muted);font-size:.8rem;text-transform:capitalize}.sync-stepper li.done{background:var(--teal-soft, #e6f7f4);color:var(--good);border-color:#b7e6de}.sync-stepper li.active{background:var(--accent-soft);color:var(--accent);border-color:#d5d8f2}.step-dot{width:8px;height:8px;border-radius:50%;background:currentColor}.phase-msg{margin:12px 0 0;color:var(--muted);font-size:.9rem}.row-actions{display:flex;gap:6px;justify-content:flex-end}.logs-layout{display:grid;grid-template-columns:minmax(220px,.85fr) minmax(0,1.6fr);gap:14px;align-items:start}.runs-list{min-height:420px}.run-cards{list-style:none;margin:0;padding:0;display:grid;gap:8px}.run-card{width:100%;text-align:left;border:1px solid var(--line);background:#fafbfe;border-radius:10px;padding:10px 12px;display:grid;gap:4px;cursor:pointer;transition:border-color .15s ease,background .15s ease}.run-card:hover{border-color:#c9cee6}.run-card.active{border-color:var(--accent);background:var(--accent-soft)}.run-card-top{display:flex;justify-content:space-between;align-items:center;gap:8px}.run-meta{color:var(--muted);font-size:.78rem}.run-card em{font-style:normal;color:var(--muted);font-size:.78rem}.agent-kpi{grid-template-columns:repeat(4,minmax(0,1fr))}.agent-quarter{min-width:148px}.agents-table-panel{padding:0;overflow:visible}.agents-table-toolbar{display:flex;align-items:center;justify-content:space-between;gap:12px 16px;flex-wrap:wrap;padding:12px 16px;border-bottom:1px solid var(--line);background:linear-gradient(180deg,#fcfcfe,#fff)}.agents-table-toolbar-meta{display:flex;align-items:baseline;gap:10px;min-width:0}.agents-table-heading{margin:0;font-size:.95rem;font-weight:650;letter-spacing:-.02em;color:var(--ink)}.agents-inline-search{position:relative;flex:0 1 240px;width:min(240px,100%);margin:0}.agents-inline-search .ui-field-label{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.agents-inline-search .ui-control-search{min-height:36px}.agents-inline-search .ui-input{font-size:.88rem}.agents-empty{margin:8px 16px 16px}.agents-table-panel .table-wrap{overflow-x:auto;overflow-y:visible}.agents-table thead th{position:relative;z-index:2;overflow:visible;vertical-align:bottom}.agents-table th .metric-label{text-transform:uppercase;font-size:inherit;letter-spacing:inherit;color:inherit}.agents-table thead th .metric-info{position:relative;z-index:3}.agents-table thead th .metric-info-tip{z-index:200;top:calc(100% + 10px);bottom:auto;left:auto;right:0;transform:translateY(-4px)}.agents-table thead th .metric-info-tip:after{top:auto;bottom:100%;left:auto;right:10px;transform:none;border-top-color:transparent;border-bottom-color:#fff;filter:drop-shadow(0 -1px 0 var(--line))}.agents-table thead th .metric-info:hover .metric-info-tip,.agents-table thead th .metric-info:focus-within .metric-info-tip{transform:translateY(0)}.agents-table-agent{display:flex;align-items:center;gap:10px;min-width:0}.agents-table-agent strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.agents-table tbody tr:hover{background:#f9fafc}.agents-table-footer{padding:10px 16px 12px;border-top:1px solid var(--line)}.agent-roster{display:grid;grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:14px}.agent-card{text-align:left;border:1px solid var(--line);background:var(--surface);border-radius:14px;padding:16px;box-shadow:var(--shadow);display:grid;gap:12px}.agent-card:hover{border-color:#c9cee6}.agent-card-top{display:flex;align-items:center;gap:12px}.agent-identity{display:grid;gap:2px;min-width:0;flex:1}.agent-identity span,.agent-card-foot,.agent-note{color:var(--muted);font-size:.78rem}.agent-identity strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.agent-card-stats{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin:0}.agent-card-stats div{background:#f7f8fc;border-radius:10px;padding:8px 10px}.agent-card-stats dt{color:var(--muted);font-size:.7rem}.agent-card-stats dd{margin:2px 0 0;font-weight:650}.agent-coverage{display:flex;justify-content:space-between;font-size:.8rem;color:var(--muted)}.agent-card-foot{margin:0}.skeleton{display:inline-block;border-radius:6px;background:linear-gradient(90deg,#e8ecef,#f4f6f8,#e8ecef 90%);background-size:200% 100%;animation:skeleton-shimmer 1.4s ease-in-out infinite}.skeleton-circle{border-radius:50%}.skeleton-mt{margin-top:6px}.skeleton-mt-sm{margin-top:4px}.skeleton-stack{display:grid;gap:8px}.skeleton-kpi-card,.skeleton-filter-panel{pointer-events:none}.skeleton-row td{vertical-align:middle}.agent-detail-skeleton .kpi-card strong,.agent-detail-skeleton .panel-title{border:none}@keyframes skeleton-shimmer{0%{background-position:200% 0}to{background-position:-200% 0}}.agent-profile-head{display:flex;align-items:center;gap:14px}.avatar.lg{width:52px;height:52px;font-size:1rem}.agent-meta-row{margin-bottom:14px}.category-breakup-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px 28px}.category-breakup-heading{margin:0 0 10px;font-size:.72rem;font-weight:600;letter-spacing:.05em;text-transform:uppercase;color:var(--muted)}.category-breakup-group{min-width:0}.agent-categories{display:grid;gap:8px}.agent-note{margin-top:6px;max-width:220px;line-height:1.35}@media (max-width: 900px){.agent-kpi,.category-breakup-grid{grid-template-columns:1fr}}.linkish{border:none;background:none;padding:0;color:var(--ink);font:inherit;text-align:left}.linkish:hover{color:var(--accent)}.perf-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:14px}.perf-card{border:1px solid var(--line);border-radius:12px;padding:14px;background:#fafbfe}.perf-card-head{display:flex;justify-content:space-between;align-items:flex-start;gap:10px}.perf-card-head em{font-style:normal;font-size:1.4rem;font-weight:700}.perf-talk-row{display:grid;gap:10px;margin-bottom:14px}.perf-talk-item,.perf-score-label{display:flex;justify-content:space-between;gap:8px;font-size:.85rem}.perf-bar{height:8px;background:#eef0f7;border-radius:999px;overflow:hidden;margin:6px 0}.perf-bar i{display:block;height:100%;background:var(--accent)}.perf-stats{display:grid;grid-template-columns:1fr 1fr;gap:8px 12px;margin:8px 0 12px}.perf-stats dt{color:var(--muted);font-size:.72rem}.perf-stats dd{margin:0;font-weight:600}.evidence-chip{display:block;width:100%;text-align:left;border:1px solid var(--line);background:#fff;border-radius:8px;padding:6px 8px;margin-top:6px;font-size:.78rem;color:var(--muted)}.panel-sub{margin:2px 0 0;color:var(--muted);font-size:.78rem}.run-id{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace}.log-stream-panel{min-height:480px}.log-stream{max-height:min(62vh,640px);overflow:auto;background:#0f1419;color:#d7dde5;border-radius:10px;padding:12px;font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:.78rem;line-height:1.45}.log-line{display:grid;grid-template-columns:72px 52px 72px 1fr;gap:8px;padding:4px 0;border-bottom:1px solid rgba(255,255,255,.06)}.log-line.level-error{color:#fca5a5}.log-line.level-warn{color:#fcd34d}.log-line time{color:#94a3b8}.log-level{text-transform:uppercase;font-weight:700}.log-phase{color:#93c5fd}.log-line details{grid-column:1 / -1;margin-left:72px}.log-line pre{margin:4px 0 0;white-space:pre-wrap;color:#cbd5e1}.script-editor-layout{display:grid;grid-template-columns:minmax(280px,360px) minmax(0,1fr);gap:20px;align-items:start}.script-list{display:grid;gap:12px}.script-list-card{display:grid;gap:10px;padding:14px;border:1px solid var(--line);border-radius:var(--radius);background:#fbfbfe}.script-list-card.active{border-color:#cdd3f5;background:#f5f7ff}.script-list-main{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:0;border:none;background:transparent;text-align:left}.script-list-main p{margin:4px 0 0;color:var(--muted);font-size:.86rem}.script-form{display:grid;gap:16px}.script-preview{margin-top:20px;display:grid;gap:12px}.script-theme-grid{display:grid;gap:12px}.script-theme-card{padding:14px;border:1px solid var(--line);border-radius:var(--radius);background:#fafbfe}.script-theme-card p{margin:6px 0 0;color:var(--muted);font-size:.9rem}@media (max-width: 900px){.sync-kpi,.logs-layout,.log-line,.script-editor-layout{grid-template-columns:1fr}}.historical-progress{height:8px;border-radius:999px;background:#e8ecf3;overflow:hidden;margin-top:.5rem}.historical-progress-fill{height:100%;background:#3d6df2;border-radius:inherit;transition:width .3s ease}.viewport-actions{flex-wrap:wrap}.sync-page,.agents-page,.scripts-page,.meetings-page{width:100%;min-width:0}@media (min-width: 1400px){:root{--page-pad-x: 24px;--sidebar-w: 208px}.kpi-row.agent-kpi,.sync-kpi{grid-template-columns:repeat(4,minmax(0,1fr))}}@media (max-width: 1200px){.kpi-row{grid-template-columns:repeat(3,minmax(0,1fr))}.sync-kpi,.kpi-row.agent-kpi{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width: 720px){:root{--page-pad-x: 10px;--page-pad-y: 10px}.agents-table-toolbar{flex-direction:column;align-items:stretch}.agents-inline-search{flex:1 1 auto;width:100%;max-width:none}.avoma-main{padding:10px 10px 20px}.viewport-header{flex-direction:column;align-items:stretch;gap:10px;margin-bottom:10px}.viewport-actions{width:100%;justify-content:flex-start}.panel{padding:12px}.kpi-row,.sync-kpi,.kpi-row.agent-kpi{grid-template-columns:1fr 1fr;gap:8px}.kpi-card strong{font-size:1.15rem}.filter-panel-grid,.filter-panel-grid-compact{grid-template-columns:1fr}.data-table th,.data-table td{padding:12px 14px;font-size:.88rem}.row-actions{flex-wrap:wrap;justify-content:flex-start}}@media (max-width: 480px){.kpi-row,.sync-kpi,.kpi-row.agent-kpi{grid-template-columns:1fr}.nav-icon{width:24px;height:24px;font-size:.65rem}.side-nav-item{padding:6px 8px}}
